Nelson Banks Financial
Privacy Policy
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or contact us.
Overview
Nelson Banks Financial (“we,” “us,” or “our”) respects your privacy. This policy describes what information we collect, how we use it, and the choices you have. This policy applies to information collected through nelsonbanks.com and related communications.
What we collect & how we use it
We collect information to provide services, respond to requests, process purchases, and improve our website.
Information you provide
Contact details (such as name, email, phone, and address) and any information you submit through forms, email, or phone calls. We use it to respond, provide quotes/consultations, and deliver requested services.
Account and purchase information (Shop)
If you purchase products, we may collect order details and payment-related information through our e-commerce providers. We use it to fulfill orders, provide customer support, and maintain records.
Website usage data
We may collect device and usage information (such as IP address, browser type, pages viewed, and approximate location) to help operate, secure, and improve the site.
Cookies and similar technologies
Cookies help the site function and can improve your experience. You can control cookies through your browser settings; disabling cookies may affect site functionality.
How we use your information
To communicate with you, provide services and support, process transactions, improve and secure our website, and comply with legal obligations.
Legal bases (where applicable)
We process information based on consent, contractual necessity (e.g., fulfilling an order), legitimate interests (e.g., site security), and legal obligations.
Data protection
How we share and protect information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website, process payments, deliver products, or communicate with you.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your choices & additional details
You can request access, updates, or deletion of certain information, subject to legal and business requirements.
Opting out of communications
You may opt out of non-essential emails by following the unsubscribe link (if provided) or by contacting us directly.
Access, correction, and deletion
You may request access to, correction of, or deletion of your personal information by emailing us. We may need to retain certain records for legal, regulatory, or operational purposes.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Third-party links
Our site may link to third-party websites (including social media). Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.